Staff Development Day Training
To help meet your training needs, we offer a wide variety of trainings, and in several formats, including live on-site training, online training, and training hosted at NBSIA.
Improving Workplace Relationships
Targeted Audience: All employees
Delivery Time: 1-hour with Q&A
Improving workplace relationships often requires understanding — and managing —underlying difficult behaviors. This program helps identify the difficult behaviors we encounter in both our personal and work lives. Participants will then learn specific guidelines for interacting and dealing with these behaviors in everyday life. Participants will:
• Improve basic assertive communication skills
• Explore the motivation behind difficult behaviors
• Get practical knowledge of effective ways to deal with difficult behavior
• Apply skills to help them effectively manage difficult interpersonal styles
• Increase recognition and understanding of difficult behaviors in the workplace
How to Improve Communication Skills
Targeted Audience: All employees
Delivery Time: 1-hour with Q&A
Communication is at the heart of professional and personal interactions. Depending on skill level, the ways we communicate can open doors to productive relationships, a good working climate and opportunities. But lack of solid skills can close doors. This training offers participants a chance to apply skills that are critical to good communication and they’ll learn about factors that positively influence communication — as well as those that may create barriers.
Participants will:
• Practice active listening
• Learn the value of assertive communication
• Discuss the role of nonverbal communication
• Use positive communication for problem-solving
• Determine what makes communication effective
Bias and What We Can Do About It
Targeted Audience: All employees
Delivery Time: 1-hour with Q&A
Unconscious bias training has been at the bedrock of Diversity and Inclusion programs for some years, but there is evidence that it may be less effective than we would like. That may be because it often leaves people shamed by their own thinking. In this training we approach things from a different perspective, acknowledging that we all hold tendencies to lean one way or another but when our behavior is mindless and creates an unequal world, that’s when we need to act.
Participants will:
• Explore the human mental physiology and why we have bias hard wired into us
• Learn what we can do about our own behavior to make the workplace fairer and more inclusive;
• Establish how we can stand-alongside others who are not-like-us but deserve to be treated right.
Creating Harmony Between Generations at Work
Targeted Audience: All employees
Delivery Time: 1-hour with Q&A
Today’s workplace dynamics are rapidly changing. It’s possible for one workplace to have four different generations on the same team sharing the same space. Because different generations bring their own values, rules and styles, that can sometimes lead to conflict or unproductive competition. This program can help participants understand generational differences — and get tips for creating a harmonious work environment.
Participants will:
• Determine strengths of each generation
• Explore the values that drive each generation
• Develop techniques to create harmonious work teams
Embracing Happiness
Targeted Audience: All employees
Delivery Time: 1-hour with Q&A
This session aims to educate on the basics behind the science and benefits of happiness. Measuring happiness, the psychology and symptoms of happiness, and strategies to choose happiness are all covered. This course encourages introspection into your own perceptions and feelings of happiness to help determine how you can encourage and embrace happiness in your life.
Participants will:
• Understand how people may define happiness
• Discuss how happiness could be measured
• Understand the concept of positive psychology
• Discuss the strategies in choosing happiness
Making the Most of Your Working Day
Targeted Audience: All employees
Delivery Time: 1-hour with Q&A
How would you describe a productive day? A non-productive one? Understanding the importance of time management is central to success in all endeavors, as well as our overall sense of contentment. This training uses lecture, written exercises and group discussion to help you find ways to make the most of your time and, most importantly, make time for yourself. Participants will:
• Learn strategies for better time management
• Discuss the importance of balance and finding time for oneself
• Provide insight into how perfectionism and procrastination get in the way of productivity
• Discuss how to classify tasks in terms of importance, how to negotiate with others when you’re overwhelmed as well as how to minimize distractions
Increasing Your Emotional Intelligence
Targeted Audience: All employees
Delivery Time: 3-hours
More than any one factor leading to success in the workplace and in life, Emotional Intelligence is the key. In this workshop, we will examine the 4 components of emotional intelligence and how to increase your skills in each. Included will be your own assessment of your EQ and practical ideas for improvement.
Dealing with Difficult People
Targeted Audience: All employees
Delivery Time: 3-hours
More than any one factor leading to success in the workplace and in life, Emotional Intelligence is the key. In this workshop, we will examine the 4 components of emotional intelligence and how to increase your skills in each. Included will be your own assessment of your EQ and practical ideas for improvement.
Customer Service
Targeted Audience: All employees
Delivery Time: 3-hours
Schools provide a service to our students, our parents, and our community. As school staff we all can brush up on how to improve our customer service. In this workshop, participants will learn ideas for better listening, phrasing requests, understanding positive intent, and generally being responsive to our many customers.
Improving Teams
Targeted Audience: All employees
Delivery Time: 3-hours
We spend huge portions of our lives working on teams. Being on a productive and positive team can add to productivity, happiness, and job satisfaction. In this workshop we will learn the 5 components of effective teams, what gets in the way of having a strong team, and what are some things we can do to help our team become better.
Time Management
Targeted Audience: All employees
Delivery Time: 3-hours
We all talk about time but how can we use our time more effectively. In this workshop, we will learn common time wasters along with 20 practical ideas for improving our time management at work and at home.